PAYMENT TERMS, DEPOSITS, CANCELLATION INFORMATION
If we do however have to cancel a course due to circumstances beyond our control we will refund 100% of your course fee to you.
If you cancel a self paced course: Because we schedule all of our courses to run as soon as we receive the first booking there is a cost involved and should you cancel your attendance of a course at short notice, to which you may be the only participant, we are unlikely to be able to schedule an alternative course and we will advise to take the course as distance learning.
We know that things happen and provided we have other participants booked on your course we are happy to give you a raincheck for a later date (up to a maximum period of 6 months) if you notify us within 2 working days of the start of the course, or if the circumstances involve personal injury or illness to either yourself or a near relative. A change in your work circumstances does not qualify for a raincheck.